# Raise Third Party Dispute

This raises a third-party dispute. Disputes can only be raised for orders that has not been completed or that have not been canceled, the email used must be the email of the customer who placed the order. This should direct you to our chat hub implementation.

## Raise a dispute

<mark style="color:green;">`POST`</mark> `https://canary.xendbridge.com/api/Dispute/ThirdParty/RaiseDispute`

#### Headers

| Name                                        | Type | Description |
| ------------------------------------------- | ---- | ----------- |
| publicKey<mark style="color:red;">\*</mark> |      | {publicKey} |

#### Request Body

| Name                                             | Type | Description                                                                                                           |
| ------------------------------------------------ | ---- | --------------------------------------------------------------------------------------------------------------------- |
| orderReference<mark style="color:red;">\*</mark> |      | XB\_60a08393c17142f584563741ee9c834c                                                                                  |
| remark<mark style="color:red;">\*</mark>         |      | I have paid but yet to receive my crypto                                                                              |
| base64Attachment                                 |      | iVBORw0KGgoAAAANSUhEUgAAB9AAAAfQCAYAAACaOMR5AAAACXBIWXMAAAsTAAALEwEAmpwYAAAAGXRFWHRTb2Z0d2FyZQB3d3cuaW5rc2NhcGUub3Jnm |
| emailAddress<mark style="color:red;">\*</mark>   |      | <johndoe@gmail.com>                                                                                                   |

{% tabs %}
{% tab title="200: OK Success" %}

```javascript
{
    "data": {
        "isSuccessful": true,
        "reason": "",
        "disputeReference": "XB_1c69997f72624ed69dc880868dfae93f"
    },
    "status": "OK",
    "message": ""
}
```

{% endtab %}
{% endtabs %}

{% tabs %}
{% tab title="Request Fields" %}

<table><thead><tr><th width="202.66666666666666">Parameters</th><th width="150">Type</th><th>Definitions</th></tr></thead><tbody><tr><td>emailAddress</td><td>string</td><td><code>Required</code> The email address of the third party client.</td></tr><tr><td>orderReference</td><td>string</td><td><code>Required</code> The order reference of an order made.</td></tr><tr><td>remark</td><td>string</td><td><code>Required</code> This is a remark to be left by the consumer.</td></tr><tr><td>base64Attachment</td><td>string</td><td>This is a base64 converted string of an uploaded document.</td></tr></tbody></table>
{% endtab %}

{% tab title="Response Fields" %}

<table><thead><tr><th width="150">Parameters</th><th width="150">Type</th><th>Definitions</th></tr></thead><tbody><tr><td>data</td><td>object</td><td>This holds the properties: <code>IsSuccessful</code> and <code>reason</code>.</td></tr><tr><td>isSuccessful</td><td>bool</td><td>This returns either true or false.</td></tr><tr><td>reason</td><td>string</td><td>This returns empty if successful.</td></tr><tr><td>status</td><td>string</td><td>The status of the request.</td></tr><tr><td>message</td><td>string</td><td>This returns empty if successful.</td></tr><tr><td>disputeReference</td><td>string</td><td>This is a unqiue reference of any dispute raised in the system.</td></tr></tbody></table>
{% endtab %}
{% endtabs %}


---

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